If you are looking to buy products from the USA (we call you a 'Seeker'), you are able to submit a URL (web address) of the product and request one of our shoppers (we call them 'Finders') to confirm the price and all costs to ship this to you in New Zealand. So...

• Your request will be paired with one of our awesome shoppers who will find the item in the US.
• Once we have confirmation that we can purchase the item, we will confirm a total price and send you a payment request via PayPal. This will include a $5 USD service fee and freight.
• Once payment has been received, the product will be purchased and sent to our US delivery address.
• From there your item will be safely packaged and then make its way to you in New Zealand via courier with our friends at New Zealand Post.

How does Findsend.com make money?

We place a US $5 service fee on each order for our US based team to cover checking and labelling the goods, filling out international shipping documents, and arranging the goods to get to our US freight forwarder. On top of that, we pride ourselves on offering fair freight prices. We place a small margin on shipping, sometimes as little as rounding up. We also invoice in US dollars so we don't charge a margin on the exchange rate.

So, how do we make money? Our shoppers are seriously good at what they do, and with their local knowledge, sometimes they'll know where to buy exactly what you're after at a cheaper price. So, if they can find it at a cheaper price, then we will contact you, confirm you're happy for us to do this and share that saving with you. We reckon this is a win-win for both sides.

Depending on the size of the saving we share percentages based on the following:

Savings
US $30 or above, we take 40% of the saving as a commission.
US $30-21, we take 50% of the saving as a commission.
US $20 or below, , we take 60% of the saving as a commission.